FAQ

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 3-7 business days. Express shipping is available for faster delivery.

Do you ship internationally?

No, we are dedicated to domestic market domination. 

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods at checkout.

How do I contact customer service?

You can reach us via email or through our contact form. We typically respond within a few minutes.

How long does it take for my newly mounted fern to reach its final form?

With tender loving care and the right condition, platycerium typically reaches maturity in 2 to 3 years.

Is it hard to succeed? Is it worth it? Am I asking too many questions? Do you even have time to answer them ALL!?

No, yes, no, and YES! I love connecting with each and everyone of you in your journey of becoming one of the very few first platycerium enthusiasts in Canada. While I update the blog section of this site, you are more than welcome to msg me about the plants.